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Privacy Notice

Sooper Credit Union U.S. Consumer Privacy Notice is effective as of  May 1, 2022.

  • Facts
    WHAT DOES SOOPER CREDIT UNION DO WITH YOUR PERSONAL INFORMATION?
  • Why?
    Financial companies choose how they share your personal information. Federal law gives members the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
  • What?
    The types of personal information we collect and share depend upon the product or service you have with us. This information can include:
    - Social Security number and income.
    - Credit history and credit scores.
    - Account balances and payment history.
  • How?
    All financial companies need to share members’ personal information to run their everyday business. In the section below, We list the reasons financial companies can share their members’ personal information, the reasons Sooper Credit Union chooses to share, and whether you can limit this sharing.

  • Reasons we can share your personal information.
    Does Sooper Credit Union Share?
    Can You Limit this sharing?
  • For our everyday business purposes - such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus.
    Yes
    No
  • For our marketing purposes - to offer our products and services to you.
    Yes
    No
  • For joint marketing with other financial companies.
    Yes
    Yes
  • For our affiliates’ everyday business purposes - information about your transactions and experiences.
    Yes
    No
  • For our affiliates’ everyday business purposes - information about your creditworthiness.
    Yes
    Yes
  • For our affiliates to market to you.
    Yes
    Yes
  • For non-affiliates to market to you.
    Yes
    Yes

  • To limit our Sharing
    Call (888) SOOPER-1 or 303-427-5005
    - Our menu will prompt you through your choice(s)

    Please note:
    If you are a new member, we can begin sharing your information 30 days from the date we sent this notice. When you are no longer our member, we continue to share your information as described in this notice.

    However, you can contact us at any time to limit our sharing.
  • Questions?
    Call 303-427-5005 or visit us online at www.soopercu.org

Who we are

  • Who is providing this notice?
    Sooper Credit Union

What we do

  • How does Sooper Credit Union protect my personal information?
    To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.
  • How does Sooper Credit Union collect my personal information?
    We collect your personal information, for example, when you
    - Open an account or deposit money
    - Pay your bills or apply for a loan
    - Use your credit or debit card
    We also collect your personal information from others, such as credit bureaus, affiliates, or others.
  • Why can’t I limit all sharing?
    Federal law gives you the right to limit only
    - Sharing for affiliates’ everyday business purposes - information about your creditworthiness
    - Affiliates from using your information to market to you
    - Sharing for non-affiliates to market to you
    State laws and individual companies may give you additional rights to limit sharing.
  • What happens when I limit sharing for an account I hold jointly with someone else?
    Your choice will apply to everyone on your account.
  • What access does Sooper Credit Union request for the Mobile App?
    Camera Access
    Access to devices camera for remote deposit capture.

    Location
    Access precise location (GPS and network-based).
    Access approximate location (network-based).
    Used for maps.

    Storage
    Modify or delete SD card contents.
    Read contents of your SD card.

    External Storage
    Access to files/media on device for secure messaging attachments.

    Audio
    Access to the devices microphone for chat functionality.

    Other
    Have full network access, view network connections, view Wi-Fi connections, use biometrics hardware.

    You can disable access for these permissions in phone settings.

Definitions

  • Affiliates
    Companies related by common ownership or control. They can be financial and non-financial companies.
    Our affiliates include financial companies such as CUILA, Centennial Lending, CU Members Mortgage, CUProdigy LLC, InNetwork, and CO-OP Network.
  • Non-affiliates
    Companies not related by common ownership or control. They can be financial and non-financial companies.
    Non-affiliates we share with can include automobile brokerage companies, professional organizations, financial management companies, and non-profit organizations.
  • Joint marketing
    A formal agreement between non-affiliated financial companies that together market financial products or services to you.
    Our joint marketing partners include insurance companies.

Download a PDF of our Privacy Notice

Corporate Office & Contact Center

 5005 W 60th Ave
Arvada, CO 80003

Arvada

 5151 W 60th Ave
Arvada, CO 80003

Aurora

 2337 S Blackhawk St. Suite 115B
Aurora, CO 80014

Colorado Springs

 2132 W Colorado Ave
Colorado Springs, CO 80904

Grand Junction

 2440 Patterson Rd
Grand Junction, CO 81505

Lakewood

 1497 S. Wadsworth Blvd
Lakewood, CO 80232

At Sooper Credit Union, we are committed to providing a website that is accessible to the widest possible audience in accordance with ADA guidelines. We are working to increase the accessibility and usability of our website for all users. If you are using a screen reader or other auxiliary aid and you encounter difficulties using the website, please contact us at (303) 427-5005 or (888) SOOPER1 for additional assistance. Products and services available on this website are available at our corporate office located at 5005 West 60th Ave Arvada, CO 80003.

Sooper Credit Union Copyright © 2023

Insured by NCUA | Excess Share Insurance | Equal Housing Opportunity | NMLS# 422866

The ESI program provides up to an additional $250,000 of insurance once a credit union members’ balance exceeds the coverage provided by the primary share insurer (NCUA).

Attention

You are now leaving Sooper Credit Union’s website. Although Sooper Credit Union has approved this as a reliable partner site, the linked site is not owned or controlled by the credit union. The credit union is not responsible for the availability, content, or security of the linked site. The credit union is not responsible for any claims related to any goods or services obtained from the linked site, and does not represent you or the third-party in transactions conducted via this linked website. The linked site’s privacy policies may differ from those of the credit union and the credit union is not responsible for compliance with those policies.

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